And is it just me or have they COMPLETELY dodged the main issue that their industry sends one million 'useless' week-old calves to their deaths every year?
Its not just you....
I remember about 6 months ago I sent a letter to the regional 'director' of 'KFC/YumFoods' (i dont know why they call it 'yum foods') and received a reply about two weeks later, completely dodging the topic, saying they were all about freshness and quality and crap. Anyway, I sent a letter back, quoting & rebutting their reply.... and yep, they sent the exact same letter back.
I thought this was funny and kept going at it. I think they sent the same reply about 4 times, even though I was (politely) rebutting their standards and (kindly-ish) mocking their same reply, until I realised that I was quite possibly wasting my time and should take another approach.
Anyway yeah, thought id share that anecdote