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Lush Online

has been hacked

1 - 6 of 6 posts


Compostkitty Compostkitty NSW Posts: 780
1 15 Feb 2011
im not sure if any of you buy stuff online but thought id share this just incase
http://www.lush.com.au/
Dear Customer

We are sorry to inform you that our website has been hacked and that your credit card data and personal information may have been accessed as a result of the breach.

We hope by alerting you, you will be able to contact your card issuers prior to any attempts to use your details fraudulently.

Therefore, please find below the information that we have placed on our homepage.

Sincererly,

All at Lush x


Lush website privacy breach

Our website has been the target of hackers

We are sorry to have to announce that the Lush Australian and New Zealand websites have been hacked. We have been alerted today to advise us that entry has been gained and customer personal data may have been obtained by the hackers.

We urgently advise customers who have placed an order online with Lush Australia and New Zealand to contact their bank to discuss if cancelling their credit cards is advisable.

Whilst our website is not linked to the Lush UK website, which was recently compromised, it appears that the Australian and New Zealand Lush sites have also been targeted. As a precautionary matter we have removed access to our website while we carry out further security checks.

Lush is working with the police, forensic investigators and banks and doing all that we can to investigate the breach in privacy. We are currently in the process of contacting each of our online customers individually by email.

Meanwhile we would be happy to serve you in our shops or take your order at our Mail Order Phone Room, both of which have not been affected.

Again, we would like to say that we are truly sorry and thank all our customers for standing shoulder to shoulder with us during this difficult time.

Mail Order Phones are open:
Australia: Mon - Fri 9am to 8pm
New Zealand: Mon Fri 9am to 3pm

Tel Australia: 1300 587 428
Tel New Zealand: 0800 587 469

Email:


Sincerely,


All of us at Lush x
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afimelb afimelb VIC Posts: 141
2 15 Feb 2011
thats odd first the uk site now the australian one..
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meh meh NSW Posts: 2674
3 15 Feb 2011
afimelb said:
thats odd first the uk site now the australian one..
Inside job I reckon.
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4_da_animals1 4_da_animals1 SA Posts: 3293
4 15 Feb 2011
WHYYYYYYYYYYYY!!!!!!! NOOOOOOOOOO!!!!! D=
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Contreras Contreras NSW Posts: 349
5 15 Feb 2011
afimelb said:
thats odd first the uk site now the australian one..
Probably because they use similar security systems.
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afimelb afimelb VIC Posts: 141
6 15 Feb 2011
Yvan said:
afimelb said:
thats odd first the uk site now the australian one..
Probably because they use similar security systems.
yeah i find it odd when the uk site got hacked why they didnt check the other countries or shut them down
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